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Frequently asked questions
What forms of payment do you accept?
We accept Visa, Mastercard, Maestro, AMEX, Diners Club, JCB, Discover, PayPal, and Apple Pay.
When will I be charged?
You will be charged monthly on the same day that you initially subscribed.
When will I get the refund?
Although we refund the payment immediately, PayPal refunds typically re-appear in your account within 48 hours of requesting. Refunds via credit card can take upto 3-5 working days.
Can I get a copy of Invoice?
Yes. Right now it's not automated. Please email us email@example.com and we'll send you a copy.
How do I change my credit card?
Please contact firstname.lastname@example.org to do so.
How do I cancel my subscription?
You can cancel your subscription at any time in the Billing section under user settings. Click your avatar to see the user setting link.